Privacy Policy
The General Data Protection Regulation, incorporated in the UK by The Data Protection Act 2018 (Act), requires us to provide you with important information on how we collect and use your personal data. At Nanette Rose Lamps and Shades we are committed to protecting your privacy and take this very seriously.
Our contact details
Nanette Rose
1A Thoroughfare
Woodbridge
IP12 1AA
07581 303457
sales@nanetterose.co.uk
https://nanetterose.co.uk
What type of information we have
Information can include: name, date of birth, address, phone number, e-mail address, address and IP address.
How we get the information and why we do we have it
On our website
Please refer to our cookie policy.
Our website may contain links to other third-party websites, if you use a link to an external website our privacy policy no longer applies.
Enquiries via e-mail
If you enquire about our service via e-mail, we will need to hold details of the person who requested this information, this will usually be name, telephone number and e-mail. Once the enquiry has been dealt with and the person enquiring is no longer receiving services from Nanette Rose Lamps and Shades then these details will be deleted.
Enquiries via telephone
If you enquire about our service via e-mail, we will need to hold details of the person who requested this information, this will usually be name, telephone number and e-mail. Once the enquiry has been dealt with and the person enquiring is no longer receiving services from Nanette Rose Lamps and Shades then these details will be deleted.
Enquiries via social media
People who contact via Facebook will be stored in our inbox for 2 months and after this time the message will be deleted.
Client Privacy Policy
The General Data Protection Regulation (GDPR), incorporated in the UK by the Data Act 2018, requires us to provide you with important information on how we collect and use your personal data.
There are 3 reasons why we collect personal information. The lawful basis for this are: –
a) Consent, you have the right to withdraw this at anytime
b) Legitimate business interests
c) Contract
The purpose of processing your personal data is because you have asked for a service provided by Nanette Rose Lamps and Shades, so that you can enter a contract.
What we do with the information and how we store your information
We do not share any information outside the EU
Nanette Rose Lamps and Shades will under no circumstances give access to your information to any third party for any purpose, either commercial or otherwise. If you have given consent to the use of your data and you subsequently change your mind you can stop our storage of your contact information by calling us or sending an e-mail (contact details at top of page).
We store personal information on secure cloud-based servers that are managed by us, and occasionally hard copy files that are kept in a secure location. Personal information that we store or transmit is protected by security and access controls, including two-factor authentication, and data encryption where appropriate.
You also have several rights with regard to data that we hold about you. For example, you can request access to your data, and require that we rectify it or erase it. We will consider your requests fully. However, this does not mean we will automatically agree to your request, as we may have other obligations that outweigh your rights, e.g. we may be required to legally defend our activities.
We retain data for a number of reasons and will only keep it for as long as is necessary. Time limits imposed on us are due to our statutory obligations.
-Financial data must be kept for 6 years
How to complain.
Should you require information or in the event that you are not content with how we are managing your personal data, please contact the individual named by using the contact details supplied above.
You should be aware that you have the right to lodge a complaint with the UK’s independent data regulator, the ICO, see details below.
ICO Helpline: 0303 123 1113
